ALMH - Patient Accounts Representative In Illinois Job Details

Department: ALMH-Patient Accounts
Category: Clerical
Schedule: Full Time
Shift: Days
Hours: 8:00 a.m. - 4:30 p.m.

Basic Function: 

Responsible for the collection and follow-up of all outstanding self pay and liability balances of Patient Accounts in accordance with policies and procedures. 

Specifications:  Knowledge, Training, Work Experiences:

1. High school or GED equivalent required.


2. Basic working knowledge of personal computers and their associate user software required.


3. Familiarity with medical terminology, medical procedural (CPT) and diagnosis (ICD-9CM) coding and hospital billing claims form UB-92 highly preferred.


4. Experience with Microsoft Office products such as Word and Excel preferred.


5. Ability to multi-task while working on multiple responsibilities simultaneously.


6. Ability to work successfully with internal customers and external contacts.


7. Highly-developed critical thinking and problem solving-ability to work through complex situations.


8. Excellent oral and written communication, keyboarding, basic math and problem solving skills.


9. Knowledge of poverty guidelines, internal/external financial assistance programs and options, medical billing and insurance principles/practices.


10. Excellent oral and written communication, customer relations and listening skills. 


11. Ability to persuade and negotiate effectively.

Date posted: 08/08/2010