Memorial Health System
Human Resources Department
701 North First Street
Springfield, Illinois 62781
217-788-3580
Department:
Patient Financial Services
Category:
Management
Schedule:
Full Time
Shift:
Days
Hours:
M-F Days
Manages the credit and collection activities associated with patient accounts, including overseeing the activities of external collection agencies working on behalf of the organization. Personally reviews and approves the collection or relinquishment of high dollar accounts exceeding pre-established limits.
Requirements for this position include:
1. Bachelor?s degree in a business-related field, such as accounting, economics, finance, business administration, or management (or the equivalent) is required.
2. Three or more years of management experience in managing the collection of customer accounts is required. Healthcare experience is strongly preferred.
3. Demonstrates excellent oral, written, and presentation skills.
4. Proven organizational, analytical, and financial analysis skills.
5. Proven effective negotiation, customer service, facilitation, change management, and conflict resolution skills.
6. Demonstrates a sound understanding of billing, collections, regulatory requirements, and third party contractual arrangements.
7. Possesses a working knowledge of word processing, spreadsheet, project, and database, and presentation computer application software. Experience with Microsoft Office products (Word, Excel, Project, Access, and Power Point) is strongly preferred
8. MBA and / or CPA are strongly preferred.
9. Previous experience in managing external suppliers is preferred.
Date posted: 07/26/2010
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