Senior Network Operations Analyst In Illinois Job Details

Department: IT Technical Support
Category: Information Systems /Finance
Schedule: Full Time
Shift: Days
Hours: Days with Weekends As Required

Basic Function: Senior Network Operations Analyst within Information Systems is responsible for on-going analysis and trouble-shooting particularly as it relates to our enterprise network but also focusing on implementing new technologies.  Responsible for constant monitoring of performance, availability, and maintainability of all network infrastructure hardware and related software applications and for performing and drawing conclusions from cost benefit analyses of systems to continuously improve results and identify opportunities for decreased total cost of ownership through operational changes in underlying network processes and procedures.  Identify opportunities to improve user experience and functionality through evaluation, collaboration and implementation of new applications and functionality and migrating to new solutions as appropriate. Also leads investigation of new technologies to ensure technology is appropriate and up-to-date to support on-going organizational requirements.  Support other security, development and production support efforts across the organization as needed.

Requirements for this position include: Bachelor's degree in computer related field, and 10 to 12 years experience in enterprise level hardware administration required, job experience may be considered in lieu of degree; Cisco Certified Networking Professional certification preferred. Job experience may be considered in lieu of certification; Five to ten years experience with networking equipment and software and demonstrated ability to successfully lead on-going systems improvement, operational process improvement, and hardware/software integration projects; Previous supervisory experience preferred; In depth knowledge of all facets of enterprise hardware, software technology; Enterprise level hardware integration experience required including assessment, installation, project management, and documentation expertise necessary; Demonstrated experience training others in technical nature of systems integration and implementation required; Ability to assess, develop and implement creative solutions to ensure appropriate total cost of ownership of existing systems; Must possess strong oral and written communication skills, planning skills, problem-solving skills, and change management skills; Must possess strong skills in personal diplomacy and customer service and consistently demonstrate a high level of motivation, commitment to teamwork, professionalism and trustworthiness; Must possess sound decision-making ability, operate well under pressure and be tenacious in resolving difficult problems; Demonstrated ability to deal effectively with staff at all levels of the organization including medical staff and senior management. 

Date posted: 05/06/2010