System Director, Applications In Illinois Job Details

Department: IT Business Applications
Category: Information Systems /Finance
Schedule: Full Time
Shift: Days
Hours: 8:00am-4:30pm with weekends as necessary

Basic Function: System Director, Applications is responsible for the overall operations of clinical, operational and financial applications throughout MHS.  The incumbent provides direct supervision of the Manager, Clinical Systems, Manager, Business Applications and the Director IT, ALMH.  While providing direct support and leadership for the above positions, the incumbent works with internal customers and vendors to assure that applications meet the needs of the organization today and in the future.  With a staff of more than 40, the incumbent and staff is responsible for planning, organizing, leading, communicating, and assuring the analysis, evaluation, design, maintenance, and support of complex and highly integrated computer-based application software across three hospitals and all other MHS entities.  Works closely with the IS Financial Manager to manage fiscal accountability, vendor invoice validation and payment approvals.  Considering that staff within the incumbent control will be required to work on special projects from time to time, the System Director, Applications must be flexible and resourceful in balancing resources between development and support efforts.  The incumbent and the System Director, Infrastructure will operate as a team, encouraging their direct and indirect reports to do likewise to deliver effective and consistent customer service to MHS stakeholders.  As an IS Leadership team member, the incumbent will work to integrate all activities across the MHS  and model appropriate behavior as exemplified in the MHS Behavioral Standards and Mission and Values Statement.

Specifications:

1.    Bachelor's degree in computer science or other related field is required.  Four to six years previous applied technical experience in clinical or business environments, particularly in an electronic medical record system or Enterprise Resource Planning systems may be considered in lieu of educational requirements.  Other similar experience in general business, clinical experience and a Master's degree (either MBA or MS) in Business, Computer Science or related field preferred.

2.    Six or more years experience in Information Technology including project management, advanced support management, system development or other similar experience required. 

3.    Demonstrated management skills particularly in the management of people, hardware, software, and other IT-related resources including budgetary responsibilities.  Previous management or supervisory experience of seven or more years is preferred.

4.    Demonstrated problem solving skills and ability to consistently exercise sound judgment and initiative in all circumstances, including very stressful situations, and ability to effectively manage competing priorities essential.

5.    Demonstrated ability to communicate effectively with all levels of staff both in and outside of IS essential.

6.    Demonstrated dedication to strong customer service support and commitment to the achievement of Memorial's strategic goals is essential.

7.    Demonstrated technical and business written, verbal and presentation skills required.

8.    Demonstrated ability to work effectively in a team environment is essential.  Must be equally as comfortable in leadership roles as in supporting roles of other team members.

9.    Demonstrated ability to execute projects from start to finish including the development, measurement and reporting of key performance indicators and commitment to continuous quality improvement.

10.   Demonstrated ability to achieve results and inspire others to do the same is essential.  Personal accountability for results is essential in this position.

11.   A customer service mentality and focus is essential.

12.   Provides effective mentoring and coaching of staff.   

Date posted: 10/25/2009